Milestone M30 updates

Let's go through what we got done in Milestone M30 (Feb10 - Feb23).

Enhancements

Slack Integration Improvements

We've made several improvements to our Slack integration to enhance communication and prevent redundant notifications:

1. Personalized Messages – Greetings and signatures will now be added to Slack messages based on user settings in the NeetoDesk admin panel.

2. Avoiding Duplicate Notifications – Slack messages will no longer be sent for a ticket if they have already been sent previously.

Bug Fixes

- Resolved an issue where some HEIC image attachments were not retained in tickets sent via the iPhone Mail app.

- Fixed a bug in the canned response preview pane where custom ticket fields of the textarea type were incorrectly editable as rich text.

- Addressed an issue where certain emails were not parsed correctly, preventing some tickets from being created.

- Fixed a crash on the print ticket page.

- Resolved a bug where the GitHub issue creation pane did not close when pressing the ESC key.

- Fixed an issue where the Slack integration card was not visible in Admin Panel > Integrations.

- Resolved a crash that occurred when updating companies.