Full History of Chat

neetoChat will keep a complete record of all the communications you and the customer exchange. You can refer to previous conversations to retrieve vital information for quality assurance, training, and addressing customer complaints or concerns.

Full History of Chat

Why is the full history of chat important?

Having access to the chat history allows you to review prior conversations, refer to specific details, and maintain conversational continuity. It is also an invaluable resource for customer service, dispute resolution, and auditing.

Is it possible to export the full chat history?

Yes, you can download the chat transcript in pdf format. This is valuable for archiving chat data and integrating it with other systems.

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