Pre Chat Questions

Pre-chat questions of NeetoChat allows you to collect important information from users before the chat session begins. This feature helps you understand the user's needs, preferences, and issues right from the start for better understanding and efficient problem solving.

Pre Chat Questions

How can pre-chat questions improve the quality of customer support?

There are several ways that pre-chat questions can make customer service better. By getting information from the user right away, chat operators can better understand what the user wants and give better, more useful help. Also, pre-chat questions can make it easier and take less time to solve a user's problem, which can make the customer's experience better.

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